The Tile Shop

We had a great experience working with Amy at The Tile Shop. We did a complete remodel of our stand up shower and flooring in the primary bathroom. There are many options available to look at. Amy was knowledgeable and professional, offering her suggestions but not in a pushy way that allowed us to make the choices we wanted. She was prompt in her communication when we had questions and kept us updated on our order every step of the way. We are very happy with the final result and thankful that we got to work with Amy!

If you are looking for amazing customer service and very knowledgeable sales person Stephanie Pip is your sales person!!! She helped me with my whole purchase, no matter how many questions I asked she answered me ASAP. I felt like I had my own personal assistant when ordering my tile.

It was an absolute pleasure to work with Stephanie Pipp. She helped us from start to finish and restored my faith in customer service! She was patient, knowledgeable, and kept in contact throughout the project. Simply outstanding. The Troy location had everything we needed - a wonderful selection of tiles and a staff that cared. Thank you!

I have been a contractor for several years and have worked with The Tile Shop on numerous projects. While their product quality is consistently excellent, the standout factor for me is the exceptional level of service. Specifically, working with Amy Garza. Amy possesses a deep well of knowledge and experience that is immediately evident. I can send my clients to her with total confidence, knowing she will provide a seamless experience while helping them source the perfect tile and materials. She doesn’t just sell products; she genuinely cares about her customers and goes above and beyond to ensure their vision comes to life. What sets Amy apart is her proactive problem-solving and her willingness to tackle any challenges that arise during the selection, and construction process. She is alw

I visited your Troy location recently and was greeted by associate by the name of Pipp. She was extremely helpful and remembered both me and my dog when from when we stopped in months ago! I am getting ideas for a bathroom remodel and she was extremely helpful (not pushy) which is rare to find when you are out shopping. It is clear that she loves what she does as she has years of customer experience by her demeanor and customer approach. I will definitely pass her name along to my colleagues & if you are in the area, be sure to ask for her assistance. You will not be disappointed!