Thomas Home Services

Excellent in all aspects. The repair guy was very professional, and I felt safe with Armon in my home. He diagnosed the problem with the refrigerator sat down and discussed it me and explained and answered all my questions. Thomas Home services will be my go should I have any future need for any of my appliance repairs. And I will be asking for Armon. This service was exceptional. No longer will I use a Home Warranty for any of the services I need for my home repairs. Thank You, GREAT JOB!

I am so glad I called Thomas Home Service. From first talking to Ashley who was concerned enough to secure a technician for me within the hour of my call, to greeting Armon at my door, I felt I was in good hands. Armon was professional, and explained his findings in a way I understood. Did not want to cost me money that was unnecessary. I have found my Home Service Company. Honest, reliable and customer oriented.

I called and a technician came out that very day because my refrigerator was making a loud noise. They didn’t have the part in stock but came out within two days to replace the fan. They would’ve come out the next day, but I wasn’t available. Technician was wonderful, very friendly and knowledgeable. would highly recommend them to anyone.

The technician Joe was right on time. I was able to track his location when he headed towards one of our rental houses. It made it easy to plan on when I needed to arrive to meet him. He explained what needed to be done and gave me several options and prices. He even offered a home warranty plan through the company that I will look into once my current home warranty expires. I will use Thomas Home Services for my next repair.

I asked for a quote, the person who called, Aaron, started off great. Friendly and accommodating. After appointment time was settled he informed me of the fee to have a tech out to evaluate. He spoke so fast and had so much to say I could not get a word in until I cut him off rudely. He became very dismissive when I tried to explain why I was looking for a ball park cost to have my oven fixed versus just buying a new one. He was Just trying to get me off the phone and onto the next booking. He then called me back thinking I was the next person in the list. He was very hostile towards me even when I was trying to figure out a way to salvage the conversation. Dodged a bullet on this one! There is no way a company would allow someone like that on the front line if this is not the company cult