Tile Town Carpet One

The entire process from start to finish was terrific. Incredibly professional and responsive team; from Tom in the store to the installation team, everyone was knowledgeable and effective. Our basement carpet has done wonders for the space. Highly recommend.

From the minute I walked into the Bayberry store and met Tom (who came highly recommend), my experience was GREAT! Tom was easy to work with, went over everything in detail and wasn't pushy at all which was much appreciated. Originally planned to carpet the entire upstairs of my home and ended up carpeting the downstairs as well. The installers (one also named Tom) were fantastic. Efficient and excellent work. They took care with moving furniture as needed, vacuumed everything once done and left everything spotless. Couldn't be happier with my choice of using this company for my project. Highly recommend them to anyone!

Sales person was nice and helpful however carpet installation was not what I expected from a professional flooring and carpet company. After installation I could see all the seams so I gave it a lot of time thinking that once the carpet gets walked on, settles in, and is vacuumed over time the seams will become less visible. Well here I am two years later and if anything, the seams look worse. Shame on me for waiting so long and giving the installation the benefit of the doubt. I will be installing new luxury vinyl flooring soon in different parts of my home and I will be looking for a different company to do that work. Update, Zach reached out to me and asked if he could send someone over to look at the seams. A great guy showed up and fixed the problem. Customer service isn't dead with

Superb customer service and impeccable installation of carpet in my basement. I could not have been more pleased with my experience with the staff (and independent installer) of Tile Town Carpet One of Liverpool, New York.

Went to the Liverpool location (Bayberry Plz) to have Carpet One replace the runner on my stairway, and upstairs hallway. From the salesman, Tom, to the installer, Tim, everyone was extremely prompt, courteous and helpful and we are extremely pleased with the result. Would highly recommend!