Tim Long Plumbing Co

We called Tim Long to repair a leak. They asked for $650 in advance, came out, diagnosed the leak, said they needed special equipment, and would come back. I called several times with no answers, then they called three weeks later to say they could not fix it. Total scammer!

Have used Tim Long Plumbing many times in the past. But got completely price gouged during the recent storm. Did 3-4 hours of work, and used minimal parts, but due to the storm, they asked for a credit number ahead of time, which I was fine with. Then I got charged $3000 (with no advance notice) for something that should have cost $400-600. Completely blew me away. Worst yet, I’ve emailed them and called them multiple times to discuss this issue with no return call whatsoever. Seems like a clear lack of integrity.

Would not recommend this plumbing company. The contractor I used for a pool house remodel will also not use them again. To me, this speaks volumes. Does not stand behind their workmanship. They did not test the washing machine drain. Granted, I did not put a washing machine in the house until 2.5 years later, but the drain was sealed by the plumbers. Warranty only good for 1 year. They did send out a plumber, he could not find out the problem why the drain was not draining, said he hit "something hard". I asked for pictures for proof. He did not "get any". Spoke with numerous other plumbers, they said Tim Long should stand by this problem and workmanship. They said they probably forgot to connect it and left it capped off, also the reason they were not giving me pictures as proof.

Terrible experience - just requested ta plumber to check if a bathroom faucet could be repaired due to a minor leak, already had a replacement in case it couldn't be fixed. The person took exactly 1 hour to try to fix it and at precisely one hour he said he didn't think he could fix and that he'd put in the replacement which took, literally, 4 minutes. (This way he could charge 1 hour+) However, after he installed the basic & similar replacement he said that this faucet was different than the last one and so I needed to get used to pushing the handles backwards instead of pulling forward to turn the water on! (It is a universal feature that forward = on, back = off, just like right = tight, left = loose!) After I paid him and he left I looked at the bill more closely and realized it didn't

Highly recommend Tim Long & his crew! After our potential house inspection came back with several plumbing issues, We called Tim Long & they answered on a holiday and were quick to get out to our house the next day and diagnose the problems before our option period ended! Very honest and knowledgeable local plumbing business!