Top Notch Plumbing

Top Notch plumbing is a great company run by a great group of hardworking guys. My experience with Kevin Bassett from Top Notch was incredible. He made short work of a leak in my bathroom. Everything was cleaned up after the job was done and I couldn't be more impressed. The professionalism and quality of work done by him was truly top notch! I haven't experience a leak since!

The technicians/plumbers working with this company are professional, pleasant and competent. My issue was not with the plumbers but with the customer service department. A job that should have taken a few days ended up taking two weeks. During the many delays that occurred, lots of emails and voicemails went completely ignored. For almost two weeks there was no heat or hot water as the people at Top Notch scheduled and rescheduled appointments due to staffing issues and lack of communication. I used this company because they were part of my Home warranty. I will never use them again. This is a shame for the plumbing professionals that work for them as the one I had, Rob, was patient and professional. He knew his job and took time to answer my questions without seeming annoyed or i

Michael and his father have always been prompt, courteous and professional anytime I have needed anything plumbing related. I use them not only personally but for our business as well and I have nothing but great things to say about them. I have recommended them to many of my clients and they state the same positive reviews. I think that the reviews below are inaccurate and potentially have this company confused with "top notch heating and air" out of Delaware.

The absolute worst plumbing company I have ever experienced in my life. The tech did not even make a real attempt to fix the problem and he was gone in less than 10 minutes. Before he even got started I told him that I would be in my office getting the check ready for the service fee. I got the feeling that he didn't want to be there or that he was in a rush, especially from the look I got when I answered the door. When I called the company on the next business day the receptionist on the phone was very cocky, sarcastic, and unprofessional. While I was trying to explain to her what my concern and disappointment was she accused me of refusing to pay my service fee without truly listening to me. I asked for the manager and didn't quite far with that. I did advise them that I will be c

I highly recommend this company !! I was very impressed with Jerry. He was very professional and answered all questions that I had. He did an awesome job, and even put a mat down under the area where he was working to protect the floor. (which a lot of workers don’t do). I will definitely use this company again if we need a plumber again, and I will definitely ask for Jerry !! Thank you, Jerry !! 🙂