Towne & Country Plumbing & Heating

I would give zero stars if I could. The main effluent pipe from my house was compromised from roots and cracks and needed to be replaced. Consequently, My family could not use sinks, toilets, or showers. I spoke to John and explained the issue. He said he would be there the next afternoon and agreed to call me either way. Never called and never showed. Called him that evening and he committed to being there the next morning. Never showed. I called and he didn't answer. Sent me a text later saying he wasn't going to make it until the following Monday at the earliest. I told him not to bother and found a much more honest and trust worthy plumber. I recommend you do the same.

I would give zero stars if I could. We won having an outdoor shower installed at an auction over a year ago. This company has been unresponsive and rude when they actually have responded. It’s been a year and we still do not have the services we paid for. Willing to update my review after the install is complete.

I have never in my life posted a review on any company, that is until I dealt with Towne and counry I have had a problem with my heat and still do since December they said I needed a part as of February 14 the I'm still waiting my phone calls and texts have been ignored,in the rare case I did get someone they said I will call you back in an hour I'm still waiting, the owner called me 3 weeks ago and said he would be out personally to check things out I'm still waiting I am a senior citizen and a veteran who doesn't ask for much other than a little respect after all I am a PAYING CUSTOMER .being a senior I feel I am being ignored because seniors won't fight back all I can say to future customers their are alot of reputable companies out there don't waist your time on owners who wound up d

Very responsive, professional , thoughtful recommendations and follow through. Came out on short notice and then followed up .

Professional, efficient and skilled.