Towne Flooring Center

Towne is literally the worst business we have ever had the displeasure of working with. To say we are unhappy with our flooring install experience would be an understatement. We had the Mannington AduraMax in Gunstock installed. This flooring DENTS. The installer dented new planks moving our fridge back. He had to rip them out but missed a couple that we noticed later that night, so he had to come back out and redo it again. Guess what? The floor dented again when moving our fridge back. My husband had the idea to lay another layer of the same plank (that was damaged previously) over the flooring to protect it against denting...it didn't work! It dented right through the layer on top. After being ripped out and fixed AGAIN, they layered our old laminate over the flooring when moving the f

I LOVE this place ! Christopher helped me make a stressful situation easy and they moved their schedule to accommodate mine ! definitely will use this place again!!❤️❤️👏🏼👏🏼👏🏼

Excellent product and happy with the results. Communication and lack of transparency when discussing the contract and details was terrible. Sales representative said multiple times that they would be in “communication” with me through the process. WRONG. There was zero talk about purchasing new baseboards until we were ready to sign the deal. There was zero talk about reinstalling toilets which the contractor wanted $75 more because it wasn’t part of the deal with Towne. Overall, I would not recommend Towne Flooring. UPDATE: Spoke with Penny, the owner, who was very nice and supportive. I would recommend to all, do your homework and ask questions. Don’t assume. I retract my previous statement and I do recommend Towne Flooring.

I needed carpeting replaced in my master bedroom. Decided to go with Towne Flooring who installed it when the house was built 25 years ago. Corey Thompson responded and was very agreeable with my selection needs and terms of installation. The job was completed promptly and without a hitch. Customer satisfaction achieved!

We just got our new carpeting from Towne carpet yesterday and we are so very happy! The installers were very nice and very professional and did a fantastic job. Our salesperson, Andrea, was so very friendly and knowledgeable and made sure that everything went smoothly. I just can't recommend this business enough!