Tri-County Aire

Another outstanding service call from Southern Maryland Tri County Aire HVAC technician, Ted. This was my second call with a month. My lower heater system went out two months ago then my upper went out before the 2026 New Year. Ted was very knowledgeable and professional. I have a 2008 heater system, this motherboard also burnt out requiring an upgrade to that system due to age. I couldn’t ask for a better customer service from Joanne and Ted, both friendly and helpful.

We had a furnace replaced by Tri -County Aire today. The installation crew of Cody, Billy, and Clark was excellent. They arrived on time, very professional, friendly and cooperative. They were also very good at answering our questions. We were impressed with the quality of their work and how nicely they cleaned up on completion. They are a credit to Tri-County Aire and to themselves and we are happy to recommend the company and the installers.

I had a terrible overall experience with this company. They installed the HVAC system in my new home in early 2024. At that point everything was going great so I had them come back and put in two mini splits in my garage. On December 17th of this year I woke up to a loud noise and saw that the compressor that they had installed and attached to my home was lying on the ground on its side. I immediately turned my system off and called Beth. She had the techs come out that afternoon and both were shocked because they’d never seen a bracket break like mine had. I asked if my warranty covered this and was told yes. The next day Beth called and said Robert would be out soon to assess the damage and come up with a repair plan. Robert showed up on the 22nd and said the best thing would be to set i

Tri county Aire installed a new HVAC in 2017 and we purchased the service contract and haven’t regretted it. The Trane system has been awesome, but we needed a new motor which was covered. All of the technicians have been great and an honorable mention for Teddy. So this system is now 9 years old and has been great.

Prior to the technicians coming out to service my HVAC system, I called Joyce (one of the office managers) to schedule a Fall Check. Joyce has a very pleasant demeanor and worked around my schedule in order to book an appointment that is convenient for my family and I. Joyce has also been very responsive at scheduling service for any HVAC emergency I’ve had in the past and always calls to let me know when the technicians are on the way to my home which is a convenient service I truly appreciate. Today I had the pleasure of having two technicians (Marquis and Lucas) perform service on my American Standard HVAC system. They arrived promptly and went to work seconds after arriving at my home. The technicians both did a thorough job cleaning drains, checking filters, cleaning burners, checkin