Triple S Air Systems Inc

Why would you send a contractor to fix the central air without the proper equipment to fix it? Also, why send them 5 minutes before their union hours are up so they do not have time to get the proper equipment needed to fix it. He came in his own personal car (not a truck with what is needed to fix the issue) and stated he does installations, but you were aware this was not an installation and an issue with the system. 3 days without central air is not appropriate with small children and animals. Terrible business model and clearly do not care about anything except money. Kathy said they can't do anything because Greg was in a meeting. You should change your slogan because you definitely do not care about the customers. Update: You were suppose to come to fix the issue and decided to no