True Blue Plumbing and Heating INC.

This is one of the best companies I have ever worked with. Katrina and Nicole in the office are phenomenal customer service people. They're efficient and organized and they get back to you right away. But they're also friendly and nice. I need to have someone who will wear masks because of an immune compromised person in the house. I had an entire crew of people show up who all wore N95 masks the entire time they were here installing a heating unit. They said they hoped to be finished by 3:30 p.m. but at the latest 4:00 p.m. However, they were out of the door at 3:00 p.m. with the house probably cleaner than when they came in, it was just unbelievable. I was so impressed with everything about their service. I would highly recommend them to anyone. To

I had True Blue replace my broken central air system back in March. I had two issues with the system after the installation which would normally be extremely frustrating if it hadn't been for the TrueBlue team. Both times they sent their team out to my house VERY quickly to rectify the small issues I had. The office manager/coordinator (I believe Nicole?) is incredibly pleasant, their communication is top notch, their installation team is great, their pricing is fair, etc etc. I highly highly recommend this company.

True Blue installed a new gas furnace and central air conditioning system in my home and the quality of their communication, customer service, knowledge, expertise and work ethic was all at a 5-star level. From the people who answered the phone to the technicians to the managers, everyone was professional and did their work well. After the installation, I had some questions, and they didn't hesitate to come back and walk me through some technical points so I understood everything. It's not very often nowadays to find such a competent, skilled, productive crew of people who clearly enjoy their job and their coworkers. In addition, the team members were complimentary about the management of the company. It's nice to see companies that treat their employees well, and that was reflected in the

True Blue Plumbing & Heating was exceptional to work with! We replaced our old oil furnace and hot water system with new gas systems after getting the gas line brought to our house. Steve and his crew were terrific. They did the work over the course of 3 cold January days and sequenced everything so that we were not without heat or hot water for any noticeable length of time. They showed up at 8am when they said they would, they cleaned up after the work areas at the end of each day, the took care of the inspections with the city and National Grid and they were willing to answer all of the questions that we had about running and maintaining these 2 new systems. Karen, in the True Blue office, guided us through the MassSave loan process too. I would highly recommend True Blue Plumbing & Hea

From the office manager through to every technician, True Blue demonstrates accountability and care for their customers around the clock. They understand that major appliances are an important part of both a home's value and any homeowner's sense of safety and comfort. True Blue's consistent availability, quality of work and ongoing support are unmatched in the region.