True Energy Solutions

I would look else where. Tony came out for the estimate and to sign the contract and then was non existent when issues started. Baffles were never installed prior to spraying the insulation in the attic. When I went to check out the job I noticed the blown in insulation was 12-13” at best and 8” in some places. I tried to get a hold of Tony and the office and got no response and when the guys came back the next day I brought it up them. The one guy claims it’s 16” which all the sticks say other wise(pictures attached). Also claimed they didn’t know they needed to install baffles. So they ended up throwing baffles in but I’m sure they are useless since the soffits are probably full of insulation. They guys doing the work were respectful at least. On the final payment I was giving the wrong

BEWARE!!!!!!!!!!!!!!!!!!!!!DO NOT EVER USE THIS COMPANY! SEE PICTURES! The WORST QUALITY insulation job!! The MOST INCOMPETENT individuals ever! Bunch of Con artists! After complaining to the manager Ryan. He told me the salesman George LaCorte exaggerates information to customers. I have reported this company to NYSERDA! The company provided false information. They are CON ARTISTS! The WORST INSULATION JOB EVER! SCAM! Take a look at the Air Seal Job. As you could see from the photos . Definitely DID NOT AIR SEAL THE RIM JOIST! INCOMPETENT! Wonder why the owner Tony Karpovich has not responded to this review?

I've waited a few months before posting this review because I wanted to see if a situation resolved itself. Sadly, it did not. Let me first start off by saying that I did a re-insulation on my house back in October. They came out to do an estimate in September and I waited to get a couple more estimates before I decided to use their service. They came out again, did another estimate (which somehow came out higher after only 2 weeks) and I signed the contract. They took 2 days in October to finish all of the work. The workers were very professional and cleaned up after all of their work. The project was done very well and I've felt the difference this winter having the house tightened up. Now we get to the bad part. In November, I got an email from them that I qualified for a high

I had a problem with the pipes freezing in my downstairs bathroom for as long as I have owned my house, about 20 years. I had an energy/ insulation company come in years ago to insulate and it still didn’t solve the problem. I called True Energy and Tony came to do a an assessment. They did the work the following week and I haven’t had a problem since and we had below zero wind chills. They were very efficient and respectful of my home. I would highly recommend them.

Wow! I never would have thought that insulation would be so exciting! From the initial quote that Tony wrote up to the final conclusion of the project, everyone was professional and communicative. When Jim and Stu came to do the work, I was struck by their knowledge, friendliness, courtesy, and work ethic. They respected my property, cleaned up after themselves, and called me by name. They explained clearly what they were doing and took pictures along the way. Worth. Every. Penny. The bonus was that they told us about monies available from NYSERDA which reduced our out -of- pocket costs considerably!