TruGreen Lawn Care

Purchased TruGreen lawn and pest services when we a few months ago in the summer of 2025 after moving into our almost 2.0 acre beautiful property. The grass wasn’t bad but just had weeds and living in a golf course everyone has nice lawns so we wanted to ensure green Lucious grass as well. As you can see by the pictures TruGreen killed our grass. On July 22nd they came out for their second fertilizer application and three days later this is how our grass looked. I called several tomes about it and a service manager is supposed to call me and come look at the lawn but almost two weeks later never has. They have horrid communication and. Randomly sent out a tech to give us a free fertilizer service due to our issues. I sent him away because as you can see that it the last thing we need. I h

Crystal M came by with 2 other employees today. While we haven’t started a contract with this company, I wanted to highlight how wonderful our interaction was with the employees. They were all very friendly and kind and patient with my questions. Crystal was very knowledgeable, and it was very clear that she knew information about the company and that she was invested in making sure she could provide potential customers with answers to their questions. I hope that Crystal M can be given recognition and credit for a job well done today.

When I bought this home in 2016 it was surrounded by dirt. We put the lawn in ourselves and used a local lawn service that didn’t work out for me. In 2020 during the pandemic I contacted TrueGreen and found out they were a sponsor of the PGA. And I’ve been a loyal customer and they’ve worked with me. They do trees, mosquitoes, but mostly they green your grass. I am a satisfied customer of TrueGreen.

TruGreen destroyed my lawn. After two years of their service, I have nothing but mud and weeds left. To add insult to injury, I was ready to cancel last year and allowed them to talk me into staying on another year. I do not recommend their services under any circumstances.

Totally burned my front yard! Spent 15 minutes on the phone with what sounded like a WFH customer service rep that had what sounded like kids screaming and yelling in the background and poor quality headset where I had to listen to her heavy breathing for the entire time. I asked to speak to a service manager in my area to come look at the damage and after 15 minutes, was told someone would get back to me in 24 hours. Look elsewhere for your lawn care needs! Update: 08/20/24 Corporate responded to my review asking that I send them a email. Email sent and Tim the local area rep called, set up time to come out and declared that I had a grub infestation. Since Grub Control was part of my plan I would say someone dropped the ball. He offered a free re-treatment for Grubs and suggested an