Truly Carpet

Just got carpet put threw out my house by them and went great. They got to my job in a very timely manner and did the job with perfection. I would use them again and also recommend them.

Super WEIRD experience. Truly was the only place within 6 hours that had our discontinued vinyls planks. My wife did all the communication and I drove 3 hours to pickup 2 boxes. Upon arrival i found the boxes near the front and they looked banged up so when I was able to connect with the sales guy I asked if I could inspect them. Few of the planks were damaged and I ended up with 14 total usable boards. This is where it gets weird. He asked if I was giving a price and I told him my wife did the communication and he then quoted me a price which was not bad ($64). I wanted to just check with my wife and after the call she was under the impression it was only going to be around $32. So I asked him about that. This guy FREAKED OUT on me in front of 5-7 other customers raising his voice sayin

Purchased flooring here that had been discontinued. Had no issues with the quality of the product and pricing was more than fair ($1.99/sq ft). Super quick transaction and the employees were kind.

Had Chad come and do carpet for a living room for us and it was great. Then we had him come measure for a bathroom and bedroom after picking out what we wanted. He never returned our calls after that. Not sure if our job wasn’t big enough for him but he ghosted us. We called the store and spoke to a worker and no return call. We left multiple voicemails with no return call. If you want some place reliable this in NOT the place to go.

I really hate writing bad reviews. Especially years after the fact. I had carpet installed in 2018, my carpet has buckled in THREE times since getting it installed. Granted, they have come out and stretched it back out for me at least once, if not twice. It was obviously installed poorly the first time, I’ve lived in this house my whole life and our old carpet never did this. I’m extremely frustrated and will not recommend them. Not to mention, not sure of the names of the installers, but as they were installing my carpet, one of the men said “I’m gonna go blow up the bathroom” (the only bathroom I have in the house by the way) and then proceeded to do so. Obviously I know that everyone has to go but to announce it where the home owner can hear?? Gross. Never again.