Turners Consumer Service Inc

We were referred to Turners after encountering problems with our GE washing machine; my husband called on a Friday and they said they would come out Monday. All was great Monday, the serviceman came out as promised, proceeded to diagnose and told my husband the parts needed that he could order himself and install. The serviceman did not offer the services or to replace the parts, didn't give an estimate - he didn't even disassemble the machine and give a true diagnosis and mind you our machine is older and doesn't throw codes for him to diagnose from. He was there a maximum of 20 minutes before requesting payment and leaving, leaving no paperwork regarding the services performed behind. That evening I went to run a load of laundry, as the serviceman assured my husband everything was runni

My experience with Turners was AWESOME! From the boss (Nick) to the tech (Ricky) they were very pleasant to do business with. Ricky came into my home and it only took him 10 minutes to figure out what the issue was with my refrigerator and fix the issue. I would recommend this company to anyone that needs it!

Needed a repair for a 6-year old Thermidor gas cooktop and oven. Using other consumer review ratings, we called Turner in Overland Park. An appointment was quickly scheduled and the technician determined a spark initiator was needed. A few days later, another technician came and installed the part. The Thermidor is back to 100%. I’m always skeptical about contacting independent appliance repair companies regarding product knowledge, ability to assess the issue and complete a repair and the cost of same. I found Turner reliable, efficient, knowledgeable , professional AND reasonable. Should any appliance give us problems in the future, I know who to call - not Ghostbusters but Turner.

Excellent service! Quickly seen, diagnosed and repaired within 3 business days. This was the second repair business that Frigidaire assigned to repair my year old refrigerator. The first business Early Byrd took over a month and was unable to solve the problem which Turner Consumer fixed in 3 days! They were very professional and efficient, but more importantly kind! Thank you!

Our french door fridge had a warranty through Lowes which contracts out to Turners. Before the initial visit, the technician texted me late Sunday night and wanted to arrive at 7am on Monday--which wouldn't work for us since we are getting kids ready for school at that time. Thinking I'd save them time, I sent photos of the broken parts, and they ordered them. Several weeks went by in which I was told a small part was backordered. I ended up finding this part on Amazon for $10 myself and shared it with Turners. They ordered it and they came to repair the fridge. While they were here, they replaced a French door, 2 drawers, and found that the frame for the drawers was cracked. The technician was rude and kept making snide comments about how he should've just come out instead of ordering th