U-Pack

I was very happy with my experience using UPack. The flexibility of the truck size and “pay for what you use” system was a total game changer compared to other moving/storage companies I looked into. They didn’t require a big advance for reservations, which made the process so much more convenient and stress free. Customer service was fast, patient, and most importantly flexible, allowing me to make changes to my reservation on short notice. The entire process was easy, convenient, and flexible from start to finish. Highly recommend UPack for long distance and large item moves and will definitely be using them again in the future!

UPack far exceeded my expectations. I used UHaul's UBox service in the past in 2021. Not only was UPack less expensive, they're customer support was outstanding. When calling UHaul, I would wait a MINIMUM of 20 minutes on hold, and sometimes up to 45 minutes before speaking with an agent. UPack's agents answered their phones almost immediately. Agents were knowledgeable, friendly, and kind. The online communication was also outstanding, with info about the move all laid out and easy to understand. UPack's policies are also more flexible than UHaul.

Have had two great experiences with Upack over the last two years. In 2022, used UPack to help complete my house move. Pricing and Relocubes were great for all my items. Even used storage for a few months due to timing to move into my home. Most recently used Upack for packing up a home before selling. Great value. Wasn't sure just how much storage I needed, great feature of only getting charged for the cubes you use. Delivery and pick up crews have been very professional and no damaged items. Would highly recommend.

U-pack was the most economical way to go for my move from NY to Fl. They were on time and friendly over the phone and in person. The process is easy to book and Pay for their service. Trucks are clean and they give you ample time to pack the truck and unload the truck. I would definitely use them again if needed.

Excellent experience from start to finish. Ordered three cubes, but only needed two; no charge at all for the unused cube. Loved having all the time I needed to load at my own pace. Loved even more being able to unload at my own pace, instead of a crew rushing stuff into the house. Containers are really well built and sturdy. After loading you lock them with your own lock. Cubes are delivered on a flatbed, but after that are transported inside a closed truck. We moved from the Hudson Valley to Florida, and everything arrived in tact and on time. They picked up the loaded cubes from my driveway in NY on Monday and delivered them to my driveway in Florida the following Tuesday morning (8 days, not overnight!) Everyone I dealt with was helpful and knowledgeable, and did what they promised. Co