U-Pack

Customer service, communication, and quality of the trailer was great. My trailer arrived on time at my old address and was picked up on time when I called them. The trailer even arrived early and they worked with me to deliver the trailer to an address I didn't even know 24 hours prior to delivery. I found that calling and talking to an agent is your best option to get the best deal. Also call more than once because the pricing and availability of the trailers change daily.

I chose U-Pack for my recent move back to Chicago from Seattle/Tacoma. Figuring out how to move all your stuff 2,000 miles is a big job. Ultimately I settled on choosing U-Pack after thorough research on Google, Reddit, YouTube...as many places I could use to find information on the variety of moving options I came up with. I chose to load and unload at their facilities rather than have a cube/pod delivered. I arrived at their office and they had the paper work all ready to go, sitting on the counter. I explained my situation of needing an extra day and I was assured it was no issue (and it wasn't). Super friendly and helpful, right from the start. I drove around to find my cube and the facility is full of trucks moving around and rearranging semi-trailers. I interacted with a couple folk

Drivers at both the pickup and dropoff went above and beyond to be polite and courteous. Weather problems caused problems at our rural pickup location which I know were expensive for ABF to deal with, but there were no additional charges -- and the total bill actually came in under the estimate. They're very proactive about letting us know when they're arriving to pick up or drop-off a trailer, and their pricing is quite good. No qualms about using again.

Moving from Indiana to Florida with very special family items took all the research and calls we could make. We were careful and found that U-PACK was the best priced and we found all the videos needed to do it the right and most secure manner. The Elkhart team in Indiana and receiving team in Florida were so polite and helpful and at the top of the U-Pack service mantra. We still worried about our two cubes in the travel but on delivery and inspection all was secure with absolutely NO DAMAGE!! For price, safety, service and comfort most would be wise putting U-Pack on the top of their short list for any move, anywhere best choices. By the way even the drop off and delivery truck guys were just as good as the rest. We needed less "luck" or insurance with U-Pack's service team. Thank you

We used U-pack to move about 1,100 miles and would recommend them to anybody. If you are thinking about hiring U-pack (which is run by ABF Freight), then make sure you understand how the service works. Scheduling is done over the phone. They will estimate the amount of space needed in a moving trailer based on how big your current home or apartment is. The price will later be adjusted up or down if you use more or less space, at a fixed rate per foot of the trailer. This is an excellent feature. You can pay a bit extra for faster delivery and a guaranteed delivery date - this is one of the bigger advantages of working with U-pack. U-pack will bring a moving trailer to your home on the scheduled day, leave it there, and then pick it up after you've loaded it. The same is true of delivery.