Ultimate Comfort Heating & Cooling

I am very satisfied with my service visit! We bought this home in October and it had the sticker from Ultimate on it, so we called them for a maintenance appointment. You know how sometimes the inspection last for all of 20 minutes, then they ask for your money and leave? This was not the case today (and I mean that in a good way). Alex arrived on time and was inspecting the two units for nearly 90 minutes! I could tell he did a very thorough job, as he came to me with several recommendations that were not pushy at all, just evidence of his knowledge and detailed inspection. He said he would send me estimates for the work, and I look forward to reviewing them as soon as they arrive. In all, I will absolutely be calling Ultimate again, best HVAC company I’ve found yet!

The price was right. The work was done well, and they were able to install quickly as it was cold and there was no heat in the house. The owner Ralph is a real sweet guy and very helpful. Lastly, they were extremely helpful in helping us get government energy rebates for the installation.

From the sales, to the installation and follow up, the customer service was outstanding. The heat pump unit that was installed is quiet and I noticed an immediate improvement in the temperature throughout the house. I highly recommend Ultimate Comfort for heating and cooling systems and service.

We partnered with Joe, Matteo and the Ultimate Comfort team to do a HVAC mold remediation along with my team at Voda Cleaning & Restoration. They were great to work with - responsive, professional, and thorough throughout. I look forward to working with them again!

There was some confusion about scheduling the appointment but in the end it worked out fine. Alexander, the technician did a fine job doing maintenance on our furnace and due to a possible issue he had the estimator come out to provide a quote on a new system. He came within a couple hours of the technician calling him. I was pleased with their timeliness and professionalism! The service call was paid for last year so I don’t recall what we paid.