United Structural Systems
Cross Lanes, WV · Waterproofing service
- Address
- United Structural Systems, 5130 Crystal Dr, Cross Lanes, WV 25313
- Phone
- (304) 346-7777
- Website
- www.ifixfoundations.com/contact-us?utm_source=google&utm_medium=organic&utm_campaign=gbp&cname=West%20Virginia%20-%20GBP
United Structural Systems is a home service pro located in Cross Lanes, WV. It is one of 11 home service pros listed in Cross Lanes. Its 4.9-star rating is above the Cross Lanes city average of 4.5 stars. Based on combined rating and review volume, it currently ranks first among home service pros in Cross Lanes. There are 10 photos associated with this location.
About United Structural Systems
United Structural Systems offers over 35 years of expertise in structural repair, foundation repair, basement waterproofing, crawl space repair, and concrete leveling. We utilize state-of-the-art technologies to diagnose issues, provide clear... More
Customer Reviews
We had a great experience with United Structural Systems Foundation Repair. From the beginning, our primary contact, Drew Mills, clearly explained what work needed to be completed and made sure we understood the entire process. The crew, led by foreman Bill, kept us informed about their arrival time and provided updates on when the work would be finished, which we really appreciated. Communication throughout the project was excellent. Any concerns we had were addressed right away. Additional supervision even came out to make sure everything was handled properly and that we were satisfied. The entire team was very attentive, professional, and responsive to our needs. If you’re looking for a company that communicates well and truly cares about their customers, I would definitely recommend Un
Our house has more than the normal water issues. Paul at USS got us the best crew! 3 days and our life is going in the right direction because of them and so is the water! Thank you to Tory for helping with finance, Paul with the checking daily and salesmanship, but especially to Bill, Joseph, Matt and Cody! They worked so hard and were professional every minute. You all taught us so much in this process and we cannot thank you enough. (Water away from the home!!!)
Our house has had some major water issues. Bill at USS has the best crew! So Thankful we had this issue handled for good and so Professional also .. I definitely will recommend USS to my friends & family Thank you
Once the contract was signed, communication with USS was sketchy and the foundation work started months later than anticipated. The crew was prompt and worked hard with the push piers and tiebacks installed professionally. My only complaint is that I didn't feel that my concerns about a leaky obsolete water and gas pipe were taken seriously. I was assured the plastic vapor barrier would solve the problem, but water continued to drip on the floor because both pipes stuck outside the barrier. I had to spend $330 to have a plumber cut and plug both pipes before the plastic barrier could be patched. Water also leaked onto the floor between the new and existing concrete where the floor drain was installed. I'm told this is a rare occurrence, but water seeped in everytime it rained. The job ran
Had a great experience with waterproofing in the basement of an investment property. Drew Mills was very responsive and helped us from start to finish of the project. Would highly recommend them and will use for future projects
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.