U.S. Lawns- Charlotte North

I live at a property that uses US Lawns. Today they put down mulch in front of my apartment with my car parked within inches of the area they were working on. When they were done they took a leaf blower and used it to blow all the excess dirt from the mulch away from the apartment walk way. That excess dirt is now all over my new car. I checked it for damages. At least I didn't see any scratches. From what I've read, I'm lucky about that much.

Sadly we're at the mercy of this service due to our HOA, but the team that services Braemar couldn't care less about the service they provide, let alone what your garden looks like. Back in April, this team piled so mulch into the garden that many plants were destroyed. There was complete disregard to the landscaping I did, I'll provide before then after photos because it's unbelievable. I questioned several team members about the destruction, and felt that the issue was settled afterwards. Then last week, I offered cash to cut off long branches from a tree in my backyard, I'm bilingual so I spoke the same language as the personnel, the older gentleman and another man with grills agreed and accepted the cash. Then they proceeded to cut a single branch, LOL! Fool me twice shame on me I gues

We recently started working with Whitney at US Lawns, and the experience has been great so far. She has been communicative, responsive, and dedicated to delivering on promises made. Her professionalism and follow-through have been much appreciated!

U.S. Lawns is a vendor of mine and is such a pleasure to work with. I have a mix bag of board members that I deal with, and this team understands and knows how to deal with all different types of customers. From work orders to enhancement requests their team is awesome! I personally work with Whitney Thigpen and she is super communicative and joy to work with each and every day! If I have future landscaping requests, I will always suggest U.S. Lawns team!

U.S. Lawns North Charlotte provides outstanding service, and our representative, Whitney Thigpen, is exceptional! She’s always available to address any questions and ensures her team maintains high standards, keeping our community beautifully landscaped year-round.