Utica Avenue Plumbing Supply

I was really disappointed by the service provided, first they give me a price for cutting gas pipes, I paid, and I wait 45m without any updates, when I ask how much time it will take, the person at the counter tells me "he's working in the back at his own peace, and I'm not going to ask him questions." What kind of service is that? and when he was done he told me they charged me wrong and it's 28$ more. I honestly would have just left but after I waited 1h15 and paid already 190$, I didn't really have a choice... That's not a way to do business.

Heavy set Counter person was very nasty, rude and disgusting, insisting that i a plumber use a barrel type nipple and teflon tape to connect 1/2” speedy connectors, he cursed me out and refused to fill my order and had someone else fill my order, when i was finally able to explain why this does not work and what the correct fitting was that should be used i was given a t shirt and no apology. Facts: 1.) barrel type nipple threads starts off small in width and increase in with as threads increase…..therefore it cannot make a proper seal when it reaches the rubber washer in speedy connector also the thead do not seal proper as well because are not a full width they increase in width. 2.) nipple should not need teflon tape to make proper seal to threads in 1/2” speedy connection because the

NOW IN STOCK A FULL LINE OF OATEY & LENOX & WARD & MILWAUKEE & LIBERTY PUMPS & LITTLE GIANT PUMPS & WATTS & HONEYWELL & & THE LIST GOES ON & ON

I ordered a bathroom vanity and the color (ash grey)didn’t match the James Martin website. They made James Martin aware of the situation and they insisted that was the correct color. Instead of getting into a debate about the color I decided to order it in white instead. The white vanity came Damaged as well as the second one. Jamie and Mike went above and beyond to make things right. They took a big loss and still did the right thing. Kudos to Utica plumbing. All customer service experiences should go as well as this did. I will recommend you to everyone I know. Thank you for saving my bathroom project.

Utica Avenue Plumbing is the best. They are a pleasure to work with. They are professional and courteous and they know exactly what they are doing They make you feel at ease in that there is no need to worry. You are in good hands! Dominic is also a professional and he makes sure everything is done perfectly!