Verizon

I had been on the phone with Verizon tech support for hours across 3 days over a login issue. I got absolutely nothing. So a Big Thank You to Austin who worked through my issue in less than 10 minutes. He knows his stuff, has the right attitude, and even laughs at my lame jokes. Everything you need to earn those 5 stars.

Sam gave great and prompt service. My charger port had an obstruction and she knew exactly how to fix it. Great attitude! Great service!

Austin seriously went above and beyond with his customer service. Long story short ATT basically made it mission impossible for me to upgrade my phone with trade in to a newer one. After even threatening them that I would be switching carriers they rather saw me walk out the door after being a loyal customer with them for at least the last 10 years than to help me. I called up the Verizon store explained the situation, within the hour I had my new phone with my same number carried over and bonus I got to even keep my phone. I’m not one to get on google reviews right after leaving somewhere but Austin was just so great that I had to. Thanks Verizon for being there when ATT basically left me out in the cold!!

Koby was amazing getting me set up on my new pixel phone, highly recommend!

Austin has been so helpful for my family’s plan ! Always makes sure we get the best deal