Vernon Poolman

We had an electric pool heater that was showing an error code. We called up many companies to see if they work on electric pool heaters and none of them did except Vernon Poolman. The lady on the phone set up an appointment and we were good to go. The day of the visit comes and when the person came he said he doesn't know why they accepted the job because they don't usually work on electric pool heaters. He took pictures of the make and model and said they'd reach out if they were able to get any replacement parts for it but that they usually only service gas heaters. A week goes by and we get no call. 2 weeks...still no call. 3 weeks...still no call. We ended up just throwing the pool heater out and buying a new one. 2 months later we get a bill in the mail for $159.53. Clearly a mistake

My in ground pool was installed by Vernon Poolman. Recently the pool required technical service to diagnose and resolve a continual loss of water in the pool. The Vernon Poolman technicians arrived within the time window given, and set about to methodically determine the source of the leak. After testing the water lines, they moved on to the skimmers.They found a significant crack in the bottom of one skimmer, which was likely caused by winter ice expansion. They advised me of the problem, and thoroughly discussed the options to resolve it. I gave them the green light to proceed with the least disruptive option, and 30 minutes later the leak was resolved. I have always received excellent service from Vernon Poolman , and would recommend them to anyone thinking about about installing a pool

We were slowly loosing water for a couple of summers our original pool company were not providing any answers as to why charged us 400 to push the water around saying they don't see any thing how could you visibly see a hole/tear in 30,000 gallons of water smh !! The guy that they referred to dive the pool for another $400 referred us to Vernon pool man. Boy am I glad he did Repaired underground plumbing replaced skimmer and liner professional job I am so glad I found them and they are more than willing to answer any follow up concerns you may have

Leeeeegit an all around great experience working with Poolman in putting in a pool at our property. From the first chat with Kate and her being incredibly informative and so chill in discussing our options (we were absolutely clueless in all aspects of a pool and she was so patient with us), to Walter, Chris and their incredible crews that did the site work and construction to Debbie helping us with our questions and water samples.... absolutely magical peeps. They made sure everything was done 100% and totally weren't kidding when they say "Poolman perfect". 10/10 would absolutely recommend them for such a project. So grateful for all their expertise and truly making our backyard amazing.

Called this place about getting new sand in an in-ground pool. I was speaking with the owner possibly or someone in management, and I was describing our issue with the pool and he gave us advice that solved the problem. Where a lot of these other pool stores try to sell something, this person genuinely wanted to help us without us spending a dime. We decided to get our sand changed with Vernon Poolman and the service was professional and the techs were VERY knowledgeable. They even found a leak in our pool that TWO other pool companies did not!! They plugged the leak, fixed other minor issues, and were in and out for the sand change in just over an hour. The final price matched the quote. We have never been treated better by a pool company, we cannot thank you enough. Job well done! - a h