Viking Pest Control

I usually don’t make reviews but this is now my second horrible experience with this company in only a months time, I am currently living in a building with multiple units and two stories and apparently the rules here are that every unit gets sprayed every month but I have been residing here for four months and the first 3 months no exterminator but now twice in a months time!! which I would have no problem with if I had notice the day prior to prepare. The spray is poisonous!!! I was in school the first time my unit was sprayed and my camera alerted me and I watched the exterminator spray where I had 200+ dollars of food and when I returned home, I had to throw it all away!! This second experience I was home for and I gotta knock at the door and I said can you please give me a couple minu

Jamell is one of the best pest control guys around. Helped bait my house and was so nice. Definitely recommend him! Next time I’ll be requesting In hope he will come to our house again. Found a hole we didn’t know was there behind fridge.

I canceled my last appointment and have been waiting on my refund for over two weeks. John had an entire tantrum and meltdown over the phone when I asked him to cancel. He asked me, “What for,?”as if it were any of his business as to why I wanted MY money back. He was extremely rude and argumentative. After 6 days I called back to find out where my refund was only to be told by another representative that John never sent my refund to the processing department, which is the department that sends the money back to the customer’s bank. So that means he deliberately held up my refund because he didn’t want to give it back in the first place. It has been two weeks and I have yet to receive my money. I was told that it may take another 5-10 days. So now I will be contacting my bank. Good luck t

I received a quick call back about setting up service and all the details I needed. They were extremely friendly and punctual. After deciding to start service, I was handed off to someone to help me schedule the first appointment. No transferring or calling back. Honestly, the customer service was so great during the initial call, I didn't even bother looking at other companies I'd reach out to for a quote.

We have been clients of Viking for years and have experienced excellent service from Viking techs in the field. Steve has our area now and does a really great job, he is very thorough in his applications and explanations of the products used. I really appreciate his knowledge, it is very helpful for us to understand the “process” as well as the safety of products to humans and pets.