Warren's Locks & Keys

I had the pleasure of working with Carolyn from Warren's for a replacement key and FOB, for my mother-in-laws vehicle which is in Bismarck, ND. Although I am based in Georgia, I was really impressed by how seamless Carolyn made this whole process, despite the distance. From start to finish, the team was incredibly professional and responsive. I was able to arrange everything remotely and they kept me updated throughout the process. I was particularly impressed by their ability to handle the service so smoothly, even though I wasn't physically there. I would definitely recommend Warren's Lock and Key. They made this complicated situation easy and stress-free. I couldn't be happier with the service I received.

The service man had me back in my cab in no time. Quick on the job , couldn’t have went better. Hopefully dont need again! Haha but would definitely call them again if in that dumb situation . Good job and thanks again.

Great response time and ability to answer my questions via email. Got in and out quickly to duplicate my keys. Staff was very friendly.

Unfortunately, I have to say that my experience with this company was unpleasant and unprofessional. At first, everything was fine. I came in to get a simple spare set of keys made for a work vehicle. I dropped the keys off and waited for them to call me when they were done. They called me, I picked up the keys, paid for them, took them back to the work vehicle and they didn’t work. I went back to the office told them what happened. They said they needed the vehicle to make corrections to the key until it worked. No problem. They tell me that they are out of keys and have to wait for a shipment on Friday and they would call me when the new keys were done. They never called me. I called back Monday and the Office woman apologized to me saying that they’re usually more organized and more pro

Huge thank you to Ken and his son for installing this keyless entry lock on my patio door! When I first called Warren's lock Ken said he wants to come over just to see if the lock was even going to work. He didn't charged me anything to over and look everything over thoroughly since keyless entries on patio doors aren't the norm. That alone just made me even more impressed with his business! He was hesitant at first but liked that the lock was well made. He said he would have to make an extension template for it and would be back within a week to install. He made the extension out of wood so it would be sturdier for install on the wood frame. It was flawless along with how well they installed this lock! I can't thank you enough Ken for such a fantastic job and an extremely reasonable price