Waterworks Plumbing, Heating & Excavating

I found my hot water tank leaking on a bitterly cold Saturday night. Water was pooled on the floor and I panicked. I called Joe and left a message. He called back within ten minutes and explained the likely cause, easing my serious concerns right away. Even with a packed schedule, he got me scheduled for Monday morning, less than 36 hours later. He was on time AND I received a text that showed his arrival time and current location, which was fantastic! He checked the tank and explained the problem and gave me two options, both very affordable. He then got to work right away and had it fixed within a half hour or less. He was knowledgeable, friendly, professional, and he is our GO to for any plumbing concerns in the future. I HIGHLY, HIGHLY recommend Waterworks! Five stars aren’t enough!!!!

Had a frozen Main pipe, Called Joe from Waterworks. He came as soon as he was available. Steam lined my main pipe. got me up a running. Good honest guy. Would definitely use him again for any heating and plumbing Job. You don't realize how much you depend on water until it's gone. Thanks Waterworks.

I’ve been calling on Waterworks for all our plumbing needs since 2021. Back in the day when it was hard to get work done because COVID was still rearing its ugly head, Joe came and helped us with some leaks off of our oil burning furnace. He’s been at our house several times since then to repair the same. He’s been prompt, professional, kind , efficient. Recently with all of the rain we have been having, our property experienced drainage issues. A much bigger job but Joe was willing to take it on and help. I’ll use waterworks for all of our plumbing issues as the work and experience has been great. Highly recommend.

Waterworks came out about 6 months ago to replace a majority of my main sewer line. The repair itself was completed but the final street and sidewalk restoration was pushed until spring due to it being late fall, I said okay no problem and paid the bill in full around 10k (mistake) my sump pump drain had previously ran under my sidewalk and into the street and due to the sidewalk temporarily being patched until spring, it was never redirected so it is just draining into my foundation currently. I’ve reached out to waterworks via email several times and they don’t seem to have any urgency to get this job finished.

Had an issue with my water heater, and I called Waterworks. They were professional, courteous, explained what they were doing etc. Really appreciate the help. I called and they were able to come early the next day. Faster than anyone else I called. Will use in the future. Thanks!