Weber & Grahn Air Conditioning and Heating

Webber Grahn recently changed the blower in my office heat/ac unit and did a great job. They were correct in diagnosing the problem and fixed it quickly. I trust them.

They are knowledgeable, professional, responsive, courteous and prompt, and they are not looking to sell you something you don't need. They go out of their way to make sure everything is right before they leave your house. They are trustworthy and reliable, and I wouldn't use anyone else.

I called Weber & Grahn at 10am for an emergency visit and not being a customer of record, felt surely I would be told (for the third time this morning), "10-14 days for any new customers". However, quite unlike the two other HVAC establishments I called, Ms Nicole of W&G was courteous, caring, and very professional. She explained everything and immediately sent me out a new client form to complete and scan back. I was then told I am on the urgent list and to expect a call from a technician within 12 - 24 hours. To my astonishment, at 4:30 pm, Josh from W&G was at my home to examine and repair our AC system. He was neat, precise, friendly, and over all excellent. He had us up and cooling quickly and all this in only a few hours from my initial call !! What a pleasure to work with a local

Fabulous service! They even sponsored our local CYO Team! A+ Service & A+ Community Support!!

Weber and Grahn do a good job but not a great one. They seem to hire experienced techs but some are better than others. They don’t always do things right the first time and they then followup by sending techs without complete/accurate instructions. They waste a LOT of time due to lack of notes and preparation. Some techs seem keen on leaving as soon as possible — as if they’re trying to hit a number rather than trying to be perfect. They are expensive. They could command fees that high if they were more organized. Updated 6-9-2025: still missing things when they come out. We have maintenance agreement and they are now visiting for the third time to finish the 2/year maintenance and they've also don't several things incorrectly.