West Coast Flooring Center

A huge shout out to Frank at West Coast Flooring. Frank was great to hear my needs and provided best options for my house. I selected the carpet and upgraded padding with memory foam for a great carpet feel under the feet for upstair bedrooms. Then I selected the LVP plank flooring for downstairs. I have a hard time visualizing things but Frank went above and beyond visiting my home several times with various samples and helping me finally narrowing the option. Then Frank project managed all the phases of demo to prep (tile, hardwood, vinyl, carpet) then seeing it thru with installation. Oh and then there was updating trim. You guessed it, I had no idea but Frank helped me with the selection best for my home with tall ceilings and style. It was easy to trust West Coast because of Frank.

Orion & George did an excellent job installing our carpet. They arrived on time & couldn't have been more professional. They completed the entire job on our 880 sq ft home in 6 hours. Angel, the salesman at West Coast Flooring was super patient with us & showed us several color options & patterns. We are borderline ocd when it comes to choosing products for our home. I compared prices from several companies & theirs were the best. I wanted a quality carpet that would last a decade or more. They had the carpet we wanted. Big 5 stars to you & your team. Thank you West Coast Flooring.

This review is long overdue but still relevant. In March 2023 I visited several local flooring companies to get a rough estimate on luxury vinyl plank flooring for our new build home. West Coast provided us with a reasonable estimate, but it wasn't the lowest, so when the time came to actually install the flooring I went back to another business at first. Unfortunately, after measuring the model floor, their actual bid for the job was substantially higher than I expected - higher even than the price from the builder! Long story short, I went back to West Coast. Frank stood by the original estimate and West Coast installed the flooring at a significant savings from the builder. West Coast's installer was very professional. When the close of escrow was delayed we had to push back the

We used West Coast Flooring twice and should have learned our lesson after the first time. This was by far the absolute worst experience dealing with a company from start to finish not once but twice. We had flooring done in January on one entire downstairs and the installation crew that was sent out had to tear the floor up 3 times due to improper installation and prep. They just poured leveler all over, did not smooth it or level it, they left a mound in front of our fireplace that you could put a marble on and watch it roll down the slope they left, there was a huge space in the area directly in front of our front door that you could see the flooring flex. They had to tear up the floor again to fix both areas which meant adding another day which could have been prevented by just doing i

First off my floor is complete and it is beautiful! If it were not for the unacceptable actions of a couple people (Team Leads) at West Coast Flooring the rating could have been at least a four. I want to commend Phil on not just the great work on this repair but the reinstall of my other room that he completed by himself last month. The first visit that included haste, disrespect and a poor job was already addressed and I thought resolved. I have enjoyed working with Greg during the follow up issues of the 1st install. However, I do have issues with West Coast Flooring. Jim (Team Lead) and Phil (installer) showed up on Wednesday afternoon unprepared to work. After taking the floor apart to fix the poor installation by the JR team, Jim said they had to go to Lowe's to get supplies? You a