West Well Pump Service, Inc.

I highly recommend this family-owned business! John and his wife came out on a Saturday after we lost water pressure and installed a bran new pump that same day. We couldn’t be happier and more grateful and I can’t recommend them enough!

Woke up to find I had extremely low water pressure. By the afternoon John had fixed the leak in the well line. But he did more than fix: he did a great job of explaining how my whole water system works, what I should do to maintain it, when I should call for service, adjusted my system to fit my usage and gave me a timeline of my next big repair. I really appreciate his time and attention to not only the job at hand, but in my education. I feel his price was reasonable and I will definitely call him again when needed.

They replaced the well pump at my house when it went out and were able to come out and fix it the same day. They were professional and nice. 2 years later the well pump at my business went out on a holiday weekend when I was slammed. They rushed over the same day and within a few hours I had water for my costumers again. Definitely saved me from having to close on one of the busiest days of the year. I can’t praise them enough.

Immediate response to our urgent call. They were at our house two hours later; assessed and fixed the problem, and clearly explained what we will likely need in the near future as our well pump is old. Great service and fair prices. Highly recommend!

They did the work for our well right before we bought and moved into the house. 18 month later there was decreasing amount of water to the house. Then one day, no water. we called them to help and charged us $250 to get the water running (primed the pump). Fine. But three hours later we had no water again. I called back immediately and left a message at both the normal number and the “emergency number”. Four days later!!!!! He called us back!!!! By then, we had called another company who came out the next day. They told us that the original work that had been done when we first bought the house was shotty. They hadn’t used the right pipe and had cut the pipe to make it fit rather than using the right size. It had been leaking for 18 months without us knowing!!! And now we also understand