Westborn Electric

I've used Westborn for a couple jobs. Did a full panel upgrade with a generator hookup first, and it was an excellent job. Looks clean and professional. Just used them again for a bathroom exhaust fan and light install, and once again, they were the folks to call. Mark and his crew are professional, friendly, and competitively priced. Will definitely use them again. And recommend when possible.

I had an appointment with Westborn Electric to come to the house to provide a quote for a whole home generator. With no phone call, text, or email communication they failed to show up for their morning appointment. Later in the afternoon I received a call from them saying their truck broke down and the truck they sent to fix that truck broke down and they would need to reschedule. Fine. We rescheduled on the phone for 8 days later. Fast forward and guess who failed to show up again?! And again, guess who failed to notify me in any way?! So I then called Westborn and they couldn't find my appointment in their "book". They found my file and saw what happened but couldn't explain why the appointment didn't get added to the schedule for the day. They offered to reschedule again. As this was a

Overcharged me for simple work. Needed standard outlet upgraded to GFCI, all wiring in place, all tech had to do was change outlet. Was done in 10mins and charged me $225. Something that simple should not have been more than $150 at most. Avoid Westborn electric and go with an honest company.

First time using this company and I have to say I am very impressed. Michelle who I dealt with on the phone was nice, professional, and kept me updated every step of the way. Called the day before next day job was done. Thank you again for the fast and professional service.

I called for an assessment and they failed to show up on time. I called 15 minute before the 2 hour time window (called at 1:45 on a 12-2 expected arrival time). The girl working the phones assured he’ll be there soon, and soon never came. We waited for another hour then had to leave the property. We got a call back an hour after that asking if we’ll be around at 6:30, we said yes but they still didn’t show then. Poor communication skills and sets expectations they can’t keep.