White Polar Albuquerque Furnace HVAC and Cooling Experts

Jay is not to be trusted. I was quoted $435 for a motor replacement in my swamp cooler, which is available at Lowe's for $114 for the same model. The pump he replaced went out the following month as it was not compatible with the motor. I was quoted $135 for the pump replacement, which again was available at Lowe's for $46.28. He charged $95 per hour with no invoice provided prior to requiring payment. It took over a month for the service invoice to be emailed to me. When I called to request the invoice he proceeded to talk over me and blame the communication on Angie's List. He also took advantage of my situation and I believed him when he said he would apply a discount for his service, before I was able to research the actual prices of the parts. He became nervous when I started taking p

Their maintenance agreements are ~twice as expensive as others in the area. I went with them anyhow as they gave a decent quote on installing a furnace / installing a thermostat. That said, they up-sold a good amount on parts for those and the swamp coolers they were maintaining, as they had their own supply that was supposed to be high quality, and yet the system has gone down 4 times in the past year... tried to get ahold of them to fix, as I paid for their special annual agreement, and it took 3 weeks to get a response, after calling daily with no responses, they blocked my phone number, and when I finally got an email back, they said their 24/7 dispatch guarantee in their agreement is only for weekends and holidays, and even then they were booked out until end of August... so if you p

I had a great experience with White Polar! My AC wasn’t cooling, and they came out the same day. Super friendly, explained everything and the price was fair. I love their quality work and customer service. I’ll definitely call them again! Thanks, White Polar!!

I 've had White Polar service my air conditioner for the last three years. They have done a great job at it! I'm not able to get on my roof anymore so I needed someone's help with it. They have been great at getting it in service in the spring. If I have any problems with it during the summer they are quick to come and figure out what is wrong and find a way to get it back running. When I have needed to make repairs they figure out the best way to fix it while keeping an eye out for how expensive the repair will be. I know they will do a great job and look forward to calling them when the weather starts getting warm out. I highly recommend this company. They really do a great job and show up when they say they will, and call if there is any delay due to the job before yours taking longer

Had my furnace replaced about 6 months ago. It has been running fine. The service of getting it installed ran smoothly and I recd a lot of education on the matter. Price was reasonable also.