Williams Door Company

Thank you Williams Door Co for taking care of our garage door needs at Sweetwater Valley Collision. I called Carey for a service request and he had a technician at our facility the next morning. We appreciate the great, quick service. Highly recommend!

Williams Door Co. is a first-class operation, from the initial contact, to the dispatcher, and finally the service technician. The tech, Daniel, was very friendly and took great care to ensure that what I requested (raise the opener motor) would not hamper overall operation of the garage door. He then worked efficiently to perform that task, as well as to then replace the door spring (and add a second spring). The price for the parts and labor was very reasonable, too. Highly recommend!

After having a garage door spring break last night, I filled out the contact form. I received a call from the Williams team early this AM and provided details. Britney worked with me and was able to schedule Daniel for a late day visit and provided me with a quote for the work. Britney and the Williams team kept me updated and let me know when Daniel was on his way. Daniel arrived, clean, courteous and professional and was genuinely happy to be able to help. Upon inspection of the springs, door, opener, rails (all parts of the garage door system) He let me know the plan. He then proceeded to perform the work, answer any questions and engaged in conversation during the work. He provided helpful guidance, improved a couple of aspects of the installation that were not ideal, and he was ou

I do not typically post reviews, but I feel like this is appropriate. We, as a General Contractor in Knoxville, have done business with Williams Door Company many times over the years, and I am very disappointed with the way they handled a recent project. We ordered two custom Mahogany garage doors for a project and a smaller side door which was metal. We paid $32,631. We were not told that the motors for the openers were going to be different from the typical opener system and wired the garage for the standard opener; no electrical diagram was, or ever has been, given. When the doors were installed, we had to cut sheetrock and fix the unprofessional (and unsightly) wiring, and the installers damaged custom trim around the doors, which also had to be replaced. We did so without compl

The spring on my garage door broke. I called Williams Door Company and Britney answered the phone. She was so kind and professional and scheduled an appointment to get out to replace the spring promptly. She quoted a price over the phone so I knew what to expect. Daniel was the technician that replaced the spring. Daniel was very kind and professional. He completed the job and tightened the chain on both of my garage doors. The price Daniel charged was exactly what Britney quoted. No surprises! Williams has a customer for life. Thank you for your honesty, kindness and quality work!