Window World of Northeast Nebraska

This review is specifically for the Columbus NE Window World. The finished product was fantastic! I am docking a star for the time it took to get to it though was a bit slow... We placed the order for our window (technically 3 windows, a large center window and two side windows) on July 10th 2024. It was originally indicated to me that it would probably be gotten to in about 1-2 months. That wasn't a problem for me at all, I figured there would be some delay. Around the end of August (a little more than 1 month), I called Window World and asked for an update. The lady on the phone (not the local Columbus person) told me that it would likely be several more months, when I mentioned to her that I was originally told it would be 1-2 months she told me that "nobody ever said that" -- so to

On initial order. We received the wrong indoor trim color. After we argued with them, they finally replaced it. Then after only a year, the seal on larger middle window broke and it became foggy. They took a year to finally bring us a window (after one supposedly broke on delivery) but it was not the right etching. They ordered another and showed up 9 months later with a differently etched window which didn't match either. I asked for that to be installed anyway so we could at least see out. They agreed it would be easier to match the two side windows to the bigger middle window. 9 months later.... they came and insisted on installing them when we could not be home, (called us the afternoon beforehand). Now they actually INSTALLED two new side windows with different etching than the middl

We had had new windows installed last week. So far we have nothing but great things to say about our windows and the installation. All of the installers were friendly and worked to get them done in a timely manner. It totally changed the look of our house in a good way!

We love the windows! They ordered them and they came in at the time they said they would. The installers did a great job and were friendly and informative. They had the old out, the new in in one day and the second day they did all the trim work. Great job! Price was also great!

Came out mid-January to measure up my windows for a quote. Four weeks went by without any contact. Called to see if they were still interested. They said they would find out where my quote was and call me back. Another week has gone by with no contact. Guess that answers my question.