Wiregrass Electric

I am 70 years old with copd.it was above 95/97index and my power was turned off for being approx. -5.50, been in this spot over 20 years. They can't say they don't know me.

after reading the reviews, i wish news would get involved. they really are the most expensive money eating power company out there. i asked them to not accept any echecks knowing my acct was up in the air seeking help, but they did anyways!! of course the echeck was returned and instead of calling us (knowing we have two small kids) they turned our power off. we called and they rudely asked if we would had come up with it that day! yes we would had noting that they charged us an extra 535 plus 40 turn on fee!!!! so on top that 748 they added 30 for that bad echeck that's not even our doing, then 535 turn on, and then an extra 40 on this months bill that isnt even due yet, to top that extra $29 from the other fee from the 748.. basically making it impossible to even pay any this. whats craz

Their pre-pay will send a text everyday letting you know how much power you used that day which is cool. What's not so cool? You have to keep a positive balance on your account like a checking account and if it reaches zero, there's no text. No, "hey we're going to cut your power unless you put money on your account in the next 24 hours." They will cut your power IMMEDIATELY. Out of town? That's tough. Work third shift? Screw you too! Pretty frustrating policy. Also, I have a 3- bedroom and it costs me almost 300 a month and it's not even June.

Sandra, Samantha, and Blair have always been the most professional and helpful girls I’ve ever dealt with in any Electrical company. I’ve been with them for over 2 years and my family over 10. They always reccomend what they think is best so I can avoid fees and getting shut off. They are genuine and are a big help to me every time. Allowing partial payments and informing about pre-pay. You go girls, y’all are a nice and very beneficial part to the Wiregrass community. 😊

I wanted a street light installed on an existing pole Contacted company and was directed ro an online application, which I completed. The installation was quick and I did not to be there. When inquiring about the installation the representatives were courteous and helpful. Thank you Wiregrass!