Wizard Plumbing and Drain

Exceptional service and an exceptional team!!! I lost hot water pressure and right away I knew something was wrong with my water heater. Since it was Sunday I had to email a few places and one of them was Wizard plumbing. Monday morning I got a few responses but Wizard plumbing was the quickest of them all and could dispatch someone urgently. Kevin arrived and identified that the water heater was leaking and needed to be replaced, after answering my many questions and making calls around to find the model I wanted. Shortly after Dino arrived and the pair not only replaced the water heater but also fabricated a custom pan to adhere to the current drain that was in place. They also replaced the leaky hot water valve as well as an automatic shut off valve. Throughout the whole time, they were

Made an appointment three days prior, they took down all of my information and asked me a bunch of questions. The morning of the appointment, I get a text message saying they do not service my area and have to cancel. Why didn’t you tell me that three days ago when I made the appointment and gave you my address? Waste of time.

I’ve lived in a house that was built in 1947 for 10 years. So I’ve had more than a few plumbers come through for various issues during that time. A termite inspector found a leak, so I panic-called the first result on Yelp (I don’t usually do that). Wizard Plumbing came through, assessed the situation, and gave me a number of options, each with associated costs. Not one to mess around with plumbing, I went with the most extensive & labor intensive option (and I’m glad I did; see pix). Out of all the plumbers I’ve done business with over the years, Wizard Plumbing proved to be — by far — the most honest, fair, competent, experienced and thorough. In fact, if I made a Venn diagram with all of those attributes for each of the plumbers I’ve done business with, Wizard would be the only one that

Ammar from Wizard plumbing came out same day to fix me emergency. I would not have been able to open my business the next day without his help. He had to perform a major hydrojetter procedure on my plumbing. Everything works great now. I will call Wizard Plumbing again if needed.

Todd and Kyle came out today and the whole experience was fantastic. The dispatch was super responsive to start. I had a 75 gallon water heater that flooded my utility room. They sent out the two techs within hours of opening of business hours. Our situation was a bit special. Water heater two stories down and in a weird framed in closet the tank did not fit out of. They moved the washer and sink for me and left to do another job while I sawed apart the frame. That was on me for obvious reasons. I had to move electrical wiring too. The 75 gallon did not fit through the frame. Once I was complete I called and they were back in an hour. The entire new 50 gallon water heater was installed by end of business and less than 24 hours after the first discovery. It fit better. Operated better. Both