Yakima Appliance Service

Received a call from this repair company on the day I was scheduled to have a repairman come out, repairman said that whirlpool would be scheduling a replacement delivery of my washing machine instead. I followed up with whirlpool directly and they confirmed they would NEVER order a replacement without the repairman coming out to look at it first. I followed up with Yakima appliance services on the phone a week and a half ago and they said they would look into it and get back to me, which they obviously never did. The dishonesty on their end caused further delays in our request for repair and whirlpool ended up having to find a different repair company for me that would at least be honest and report correctly.

I recently moved into a new rental and dishwasher was leaking after the first use. Cal came out and was hired by property management but I asked how much a service call was because I wanted him to take a look at my washer that wasn’t filling up to get an idea on cost. He said while he was here for the dishwasher and could look at the washer to diagnose. He took a look and within 10 minutes diagnosed and fixed the problem at no charge. I would highly recommend Cal and this company to anybody and for everything. Not very many people would do that.

Ugh let me start with they're costumer service is great but it was definitely a waste of money I paid way more than I should of for someone to come to my house check my dishwasher for all of maybe 7mins to tell me its possibly a plumbing problem. I get there is a flat rate but come on you didnt even do much I could of done what he did on my own.

We recommend Yakima Appliance Service!! Our range went out, dishwasher would not drain, the dryer wouldnt shut off and washer would not fill everything broke all at once. American home Shield warranty uses Yakima Appliance Service! Cal was here within 24 hrs to diagnose the problems on a Friday, he fixed the washer right away. He ordered parts for the other appliances and was here the very next Tuesday before Thanksgiving, he replaced the parts within an hour on everything!! Cal was so nice, very professional and knowledgeable. He's a busy guy trying to get to everyone, so you have to have patience and don't be rude!! He told me works 10 hours a day servicing everyone's appliances.. I'm so grateful he fixed mine before Thanksgiving!! Thank you Yakima Appliance Service

DO NOT USE YAKIMA APPLIANCE SERVICES!!! We have insurance to cover repairs to our appliances, our refrigerator stopped working in August. The first visit was quick and showed up promptly. It is now 8 weeks later, our insurance company reported that they never ordered the part, which they stated the insurance company never sent. Then when asked he stated, it was coming in today, called the next day coming in tomorrow. We have called every day no response, not follow up and finally our insurance company has switched the work order to another repair shop. This is the WORST customer service I have ever, ever dealt with. If you want a job done, I would not select this company. Their communication is poor, their follow up is poor and they never completed the job! I would give negative stars if