Yancey Home Improvements, Inc.

We hired Yancey for a large exterior renovation that included a new roof with solar, dry rot repair, new siding, and a full exterior paint. Because of the size and complexity, we chose Yancey expecting high-quality craftsmanship and better project management than smaller contractors could provide. Unfortunately, our experience did not match those expectations. The work was sloppy, and we had to repeatedly request corrections to mistakes as the project progressed. The construction team seemed focused on speed over accuracy, and communication with subcontractors was inconsistent. After completion of the roof and part of the dry rot repair, we decided to cancel the rest of the project due to poor quality. It took almost two months of repeated calls, emails, and texts before we were able to

Review for the quote experience with Brian Speaks - Brian came right on time and was very clear on my options as well as providing some money saving tips. We planned to try to wait to get the roof done but since the quote was $10K less than a competitor we could not say no. We are excited to get work started on our new roof! Thanks to Brian and the Yancey team for making the quote process as streamlined and easy as possible. Adding in that the actual install experience with PM Max and crew Leo and Mauricio went great. It was super fast and looks good. We are so happy we chose Yancey, the price was better than competitors and the work was great. Shout out to Jacquie for keeping us in the loop with rain rescheduling!

I need a total bathroom remodel, and everyone at Yancey has been a delight to work with. All my questions have been answered, the choices of materials were abundant, and Scott guided us expertly through the process one step at a time. I would highly recommend them!

Tommy was very helpful in explaining the roofing process and itemizing the pricing. He was upfront and honest about policy and interpreting the contract for my mother and I. We are a house full of women and we are always worried about being taken advantage of price-wise but we were not treated that way. Thank you for the excellent service and stunning new roof!

I chose Yancey for my reroof because of their business longevity. They've run into every situation imaginable and Brian addressed these concerns in the contract. Being told in advance is an explanation, being told after the fact is an excuse. They gave no excuses. The team working was always on time and did exceptional quality work with dry rot repair. The roof looks great and I expect it to work well for years to come.