Zerorez of Eugene

Not happy with our service today. Technicians arrived told us that we would need to pay extra for deeper cleaning. Ended up spending $324 when original quote was $169. Paid extra to have deeper cleaning for our lower den area and stairwell. Stains still present. Stair treading dirty at edges. Original spots reappeared as carpet dried. The technicians spent 45 minutes total cleaning three rooms and a stairwell. Shoddy work. Very dissatisfied.. Disappointing as we have used this company for many years. Learned they are under new management and the quality is not the same. Diid not appreciate the surprise hike in estimate at the time of arrival. There should never be a tiered quality carpet cleaning service. And the lack of transparency in service and level of cleaning and price should be

The technician Layton was on time.and Very professional and nice. Me and my wife have had this couch for 4 years and it also had a previous owner. Our daughter has spilled juice, milk and other beverages and foods on it over the years. We were for sure we needed to replace the couch. My wife wouldn’t even sit on this couch anymore because of the smell. But we gave Zerorez a try and are so happy we did. Layton was able to get rid of the smell and now it’s her favourite couch again. The price was 150$ super reasonable for all the time and care Layton took to evaluate and treat it properly. I highly recommend this company.

We are very satisfied with the services today with zerorez. We didn’t expect our carpets to look like how it did when we first moved in. But after 6 years and 2 kiddos, we were beyond shocked of how professionally cleaned these carpets have turned out. It exceeded our expectations, love how they look, feel, and smell. Shoutout to our carpet cleaner Layton, who came in. He was so professional, informative, great customer service/vibes, pleasant to work with and did a fantastic job on educating us so in the future we can maintain our carpets and make sure we’re getting a great deal, eco- friendly supplies, reasonable price, etc. This was our second time with them, my mother had them in the past and she was absolutely thrilled when she came over and saw how beautiful our carpets were. Will de

Great service! Technician was professional and punctual. She answered all questions we had accordingly.

I called on Wednesday for an estimate, it was given to me over the phone, made an appointment for Friday, they called me 20mins before the appt on Fri, arrived early per their announcement and were finished deep cleaning my couch and double ottoman with spill treatment inside of an hour. The workers Layton and Cody were friendly, professional, thorough and courteous. We'll have them back to do carpets. Zerorez has been around 20+yrs and have a great reputation 🙌