Zoom Drain Smithfield

Ethan Gardner provided outstanding service from start to finish. He came out to locate and repair a leak at my property and was 100% professional in both his customer service and job performance. His diligence truly stood out and he identified the issue quickly, completed the repair in a timely manner, and consistently kept me updated throughout the process. Since this is a rental property and I do not live on site, his clear communication and reliability were extremely important and very much appreciated. I couldn’t be more satisfied with the experience and would highly recommend Ethan to anyone in need of dependable, high-quality service.

Austin perfom the permanent repair to my plumbing issue. He worked diligently for 2 days and returned the 3rd morning to complete the job. He was friendly, respectful and committed to having everything working correctly. I was extremely pleased with Austin and with my communication with the office staff. I had a tankless hot water heater installed and all the pvc pipes replaced. I also had a monitor installed so I can turn all water.on and off, by my mobile phone, if a leak is detected.

Jason is a super rep for your company . He proved his knowledge in evaluating service needed . Very professional and pleasant personality. He exhibits the kind of business expertise you can be proud of. My experience was excellent! I can only evaluate actual work upon completion which is forthcoming. Thanking you in advance for scheduled service.

Yep they come out all friendly, as all sales people do. THEIR GO TO MOVE IS, NOT TO CHECK THINGS OUT PROPERLY BUT RECOMMEND REPLACING EVERYTHING!! They need more experience ZOOM- Hello this is Jada with Zoom Drain the invoice sent over is all that we can provide those were the techs findings at that time. ME- “AT THAT TIME” I want a refund ! And that’s proof he did NOT do a thorough job! I contacted you all to come see why my pump was not running properly and give a quote to get it fixed. You just gave me confirmation that he gave me a wrong quote because the other company did a better job and found the crack on my pump! More proof … that’s good enough for me ! Have a great week. Do not contact me anymore YOU GAVD ME AN ESTIMATE TO FIX WHAT?! SOMETHING YOU DIDNT INSPECT… does that mak

Visit for estimate was conducted by Ethan. He was very professional, courteous, polite and pleasant to talk with. He presented a verbal price to complete the repair, and today being Friday now 5:30pm asked if a Monday repair would work