1-800 Water Damage of Columbus Northeast

Walking into a building with frozen pipes and water everywhere was not how I was expecting to start my day. I called 1-800 Water Damage of Columbus and they were at our building within 1 hour. Their expertise in water removal and clean-up was a tremendous help to getting things back to normal. They worked hard over a couple days and were very helpful and informative on what they would be doing and when. Their timeliness and dedication to getting the job done as quickly as possible was a great help. THANK YOU for all that you have done for us in our time of need.

I had a great experience working with Wilson from 1-800-Water-Damage. After discovering water damage at my home, I reached out and Wilson arrived within about 20 minutes of my call, which immediately helped reduce a lot of stress. He walked me through the situation, explained the entire mitigation process clearly, and took the time to answer every question I had. He provided an estimate that was significantly more affordable than the first company I spoke with, and I never felt pressured. Even better, he was able to schedule and complete the work the very next day, which was huge given the circumstances. Wilson was extremely friendly, professional, and transparent throughout the process. Since this was an unexpected expense, he was also willing to work with me on the price and offer ins

Wilson is the best!! I was a little stressed out having never had this happen before. He put my mind at ease the minute he arrived! He greeted me with a smile and answered all of my questions with knowledge and understanding. He told me everyday was a learning day! He was so considerate of taking care of my belongings and so knowledgeable as to what was contaminated and what was not! He was so careful not to cross contaminate. I was having a birthday party two days later, which he knew I was stressing about given that my upstairs was full of tubs. When he showed up the next day to check on the progress , he brought pallets to put in the basement to put my clean things on so my upstairs would not be a mess for the party. He said he was thinking about it all day and how he could help. I can

Andy and his team, Wilson specifically who was the primary person onsite during the work, were outstanding. I had an unfortunate water line break in my basement just before Christmas and while I was out of the country. I didn’t know who to reach out to but upon finding this company, they were out to my location within 2 hrs of calling. They were professional and kept me up updated on the entire process throughout the cleanup. With my whole family gone and no one to help, they facilitated a plumber and managed the entire process as if it was their own home. They acted promptly to resolve the situation and did from a home owners perspective first, not from insurance at the forefront. They handled the entire process to the end and worked on the homeowners behalf to resolve the insurance cov

On Christmas Eve I found my rental had a massive water leak. After having the fire department shut off the main at the curb, my next call was to Andy with 1-800 water Damage of Columbus. He had someone go out on Christmas Day of all days to start their remediation work. I can’t thank them enough for their fast response and their ability to dry out the building even though the furnace was damaged beyond repair. During demolition, they salvaged my cabinets and countertops, saving me thousands. I highly recommend this company!