911 Rooter And Plumbing

I ihink this business is disreputable. The estimate I received for a simple PVC drain repair was over $1800!! I had already assembled the parts needed. It was a 15 minute job on a non-pressurized drain line. The repairman went on and on about all the bad things that "could" happen and came up with this outrageous number. I Sent him alway. The next plumber did the job for $100.

Excellent tech that came to house but I am extremely disappointed in the pricing structure and poor communication. While they communicate and charge a $150 emergency fee to you, they seem to only have a single after hours technician so be prepared to wait hours. I'll commend Angela from customer service for making an extra call to try to help me shut off the water. Where they've failed for me is in their $318 "leak finding" fee. They charge this if they have to cut into your drywall. This needs to be communicated during initial set up of appointment so that a customer can take the hours they are waiting and make their own decision; I very easily and safely could have made the same opening. Once a technician is standing in your home at 10:30 pm you're no longer in a position to have other o

If you want your plumbing issue done right the first time, go to 911 Rooter and Plumbing! Nelson and his guys will get you taken care of, with a customer service level you have never seen!! I have used them regularly for over twelve years now, and recommend them for any of your plumbing needs! And they also did a fabulous job on a bathroom remodel for me three years back as well! So they are multi-talented and know their stuff!

Discovered our mainline had backed up around 8pm. Called around to multiple companies, 911 Rooter & Plumbing was the only one that answered their phones. We were told they could have a tech out between 10pm - midnight and from experience with other companies, we figured it may end up being even later so we asked to schedule for the next morning. They were able to schedule us for 10am the next morning, saving us the after hours fee. A representative followed up with text messages to confirm the appointment, a reminder of the scheduled time, and to let us know when the tech was on their way. The tech, Paul, was on time, courteous, and very professional. Our mainline backed up again four days later, so we contacted the company. Since it was the same drain, they let us know the previous work w

I would recommend 911 Rooter and Plumbing for any issues you may have. They came out on a Saturday and took care of my plumbing problem. they were fast and showed up on time and got the job done. Patrick is a very good plumber and got all my kitchen plumbing replace and looked better than expected. Douglas was also very helpful and did a great job. If you need any plumbing done I would call 911 Rooter and Plumbing. I know I'll call them again if I have anymore issues.