A & B OIL

Wonderful Technicians at A & B Oil. They talked me through an oil emergency in 5 degree weather that allowed my home to get heat in the dead of winter. Many thanks to the staff for your support. Especially Rick, the Technician! Been with you for years. Here is to many more!!! Happy New Year!

Customer service is non-existent but service is also lousy. My furnace needed priming as well as delivery of oil, both of which I was happy to pay for-in advance. The technician acted like he attempted to prime the furnace then decided 'it needs to be serviced'. My plumber arrived later that evening to prime the furnace to discover the oil line had been left open (cap off) by the technician from A&B. All 125 gallons of oil I had just purchased were all over the floor of my cellar. I can waste my money on my own. I contacted A&B immediately, and they claimed to be sending a technician or the owner to my home to follow up and see what the problem was. I waited from 8am - 12 noon and received no call back or follow up. I reached out to the main number again and left several messages f

Came to look at reviews to see if I should call this company for oil and see the owner responding rudely to EVERY 1 star? Yeaaa I expect a rude reply because that’s the pattern I’m seeing. I’m leaving this 1 star review because other customers should spare themselves another bad company, especially for heating oil. Even if a company isn’t good all the time, their rude responses to ALL their customers constructive criticism SHOWS that they’re right… and insulting them!? Unprofessional

The owner wife told me to kill myself because I kept calling the business back to back for a receipt I’m entitled to. Everyone that works for this company is very unprofessional and ignorant. I put a complaint in with Quincy police and better business bureau. No one should ever treat a customer like that. Worst experience ever. My funding comes from ABCD by the way. The lies these people will tell. They’re not even located on Dorchester ave either the work from home out of Quincy ma. Which is false advertisement!!!!!!

Cold cold cold! Never expected to be cold today. Calculated the amount of oil that was needed and it should of lasted until January 2nd at the very least. The cold days(below 10 degrees) had the furnace working overtime. It ran out in the middle of the night very unexpectedly. Well still have 12-14 hours before oil gets here to keep my dear family warm not to mention the 3-5 hours it takes to warm the house through once the heat is on. Space heaters just aren't enough for this over 115 yr old house. Hopefully it doesn't freeze and cause more issues than just being cold. We were left out in the cold. Money or planning wasn't the issue here. We planned on refueling the tank before the 2nd and was going to call today for a 100 gallon refill to be delivered on Monday the 1st. Maybe I am just u