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JP was great! He diagnosed and fixed the issue with our furnace that was not heating properly. He was quick to the point and very friendly and professional. He also educated us on the type of furnace we had and suggested measures to take going forward. I would definitely recommend Anderson Heating & Cooling to everyone for good quality service!

Im sorry to have to write this review but it's necessary, I feel. A new image is actually Anderson Heating and Cooling now. I called to schedule a residential boiler service. The tech showed up with only a clipboard in hand. Normally, they have tools etc and are ready to work. They typically drain some water out, check for sediment, clean the sight glass, open the pilot cover, clean it, vaccum it. The tech did NONE of this. He was here for a half hour, charged me a 100 bucks and left. Not exactly a boiler tune up that i paid for. If you have a residential boiler system I suggest not using this firm. Years ago the tech who came out did a great job. This year was not the same situation.

I would like to take the time and thank all the guys you send me! Starting DeAndre W, thanks for the heat! Since 2024 , Ryan dever, Dustin venable , Billy P and Jason stidham. For plumping issues and the heat! Thank you I hope you get a a little bonus 5 stars! Great company!

JP was amazing!! He very quickly diagnosed and fixed the issue that caused my furnace to not heat properly, which was a huge relief in the middle of a cold Cleveland winter! He also walked me through everything I needed to know about my furnace - super friendly and knowledgeable!! He also installed a new thermostat for me and I love it! I’d recommend Anderson Heating & Cooling to everyone and they’re definitely my go-to for everything HVAC for my home! 😊

J R was very courteous. He was also very respectful. He explained everything he was doing in a way that I could understand. When I am due for my next plumbing evaluation, I definitely would hope that he is the one Anderson would send out again. I am 80 years old and I felt so comfortable having him here. Even my little dog went to him right away and doesn't usually do that. He is an asset to Anderson. He represents Anderson to the highest level and you can be proud to have him as one of your own. Sincerely. Carol Fink