ABC Air Conditioning & Heating Specialist

ABC Air Conditioning and Heating Specialists is a genuine business that cares for the customer first. I was in an unfortunate situation with a different company who came and installed a different brand unit than what I had purchased, completing a poor job in the process. ABC was a God sent. From the moment I spoke with Talia in customer service I knew ABC was the company I had been searching to install a new AC Unit...Friendly and very helpful Customer Service. The following day Thomas came to my house and completed a thorough assessment providing an estimate with the scope of work. Thomas listened to my needs not only from the perspective of my home, but he also considered my health challenges within the project. Thomas was Prompt, Thorough, and Accurate. I agreed to the contract and

Jean and his partner started my installation at 8:45am and finished at 9:50pm, they never stopped working. Jean ate his dinner while he worked. My air handler is located in our garage ceiling in a horizontal position and in my opinion this was not a straight forward install. I am very satisfied with the neatness and appreciative of the time he devoted to insure everything was neat and that the immediate working area cleaned up after a 12 hour day. I hope someone from ABC Air will contact me on Monday so I can share a few other comments. I would not hesitate to have Jean do any type of work in my home as he is a detailed craftsman. Please know that it was his birthday day too.

First of all, this company got me on the schedule the same day I called which I was happy about. But they did one better. They called and said they could show up even earlier if I was available and since it was the coldest day of the year and I didn’t have any heat, I was really grateful for that. My technician, Tommy, is a guy who knows his stuff. He was able to diagnose the problem almost immediately. And he repaired it really fast too. But the thing that impressed me most about him was that it’s very obvious he truly cares about his customers. Unfortunately, you don’t see a lot of that these days so it was very refreshing to have a technician who sincerely cares about his customers and his work. Thank you for a great job today.

Eddie came out to look at our old unit and recommend different brands for replacement. He filled us in on three different brands that he recommends and told us which is arguably the best. He informed us that they would replace EVERYTHING, down to the concrete pad, the plywood under the air handler, and the entire air intake duct. Some other installers would reuse all of these old parts and not put in the due diligence. They delivered on everything he said they would do plus more. They even re-sealed and repainted the area under the air handler. They did a phenomenal job. I didn’t catch the names of the two gentleman who installed the new unit but they were quick, efficient and very professional. The total install only took about 8 hours. Overall a great experience with ABC. I would definit

Had 2 A/C units that were 20 years old replaced with 2 New Units. ABC'S Crew made it look easy and seamlessly. Excellent Customer Service and Quality. They are True Professionals in their trade. I highly recommend if you are looking to get your installs done the right way the 1st. Time. A Very Special Thanks to: Nichole, Thomas, Rachel, Eddie, Brandon, Jean, Jaime, Tripp & Jojo. We are very pleased with you all.