ABC Appliance Sales and Service

I never leave reviews but this experience with this company leaves me no choice as a warning to others. recently our ge microwave/ convection oven would keep heating after the timer was up.keep in mind this was a upgrade From just a standard microwave oven that my wife wanted so having the oven in operation was important to my family I’m fairly confident in testing electronic components so I confirmed the door switches were good abc appliance’s technician shows up I explained I had checked door switches for continuity and where good so I was at a loss what was going on long story short according to them was the main control pcb board was defective and needed replacement and then they tell me it’s no longer available or manufactured !! We will sell you a whole new unit. Wrong answer

ABC Appliance was sent out to repair our stove under our home warranty policy. The technician came out initially to assess and confirm the problem. Parts were ordered immediately and he returned within 10 days to complete the repair. We were given advance notice that the technician would be coming out and we were kept informed of the arrival time. He was very courteous, knowledgeable and careful in making this repair. We would highly recommend ABC Appliance!

I am writing to express my extreme dissatisfaction with the recent experience I had with ABC Appliance, particularly with a representative named Dawn. This encounter left me deeply upset and shaken. My original service appointment took place on May 28, 2025, when the technician diagnosed the issue and informed me that a part would be ordered. I was told I would be contacted once the part arrived. After three weeks of silence, I followed up on June 16. During this call, Dawn claimed she had left me a voicemail on May 30 stating the part had arrived. I never received that voicemail or any other form of communication.We rescheduled the service for June 20. However, on the morning of the appointment, I received a frantic and highly unprofessional call from Dawn. She shouted at me, cut me off

I would give 0 stars if I could. First the repair guy came to look at our LG washing machine that would not power up. He pushed the power button and nothing happened. We knew it wouldn't power up. Without removing a single tool or multimeter he said he would order a new controller. I asked him how he knew it was the controller. He got a fed up look on his face, covered by a mask. After questioning him, he finally took the back cover off and checked the fuse. The fuse was good and he said see, I told you it was a controller board. That should have been a first sign that everyone at this company hates there job. He said he would get the part ordered and contact us. Since this was a Friday afternoon, we didn't expect to hear from them till Monday. Monday comes and he calls saying the all part

Extremely Disappointed – Avoid This Company! I had one of the worst experiences with this appliances company. From the moment I made the purchase, everything went downhill. The delivery was late by over a week, and no one bothered to inform me ahead of time. When the appliances finally arrived, one of them was damaged and another was missing a key part. I contacted customer service multiple times and was either ignored or transferred endlessly with no resolution. When I finally spoke with someone, they were rude and dismissive, acting like it was my fault. It’s been weeks, and I’m still waiting for a replacement part with zero updates. This company clearly doesn’t care about their customers after they get your money. Poor communication, poor product quality, and even worse service. I st