ABC Supply Co. Inc.

I just left ABC Supply Company in Pineville and walked out because the customer service was so disappointing. My contractor sent me to pick out siding and roofing color options for our home project — a major purchase — and the experience was terrible from the moment I walked in. The only staff member who acknowledged me was a bald man with glasses, and unfortunately his attitude was incredibly unprofessional and dismissive. No one offered help, no one asked what I needed, and the overall lack of customer service was shocking for a company of this size. It’s a shame, because this was a big project and a significant sale they let walk right out the door. Too bad!

Worst ABC Supply to deliver to. Forklift drivers playing on the phone hiding instead of working.

Waited over an hour after checking in and removing straps, and still waiting to get unloaded. Office staff were rude and just told me to wait in truck. Any truckers thinking of delivering here I would suggest picking a different route or be ready to burn all your time on your clock.

This company is amazing. Let’s start with the inside of the building, Mark, Big Will, Chase among others are very nice, friendly and professional. One of my favorite things about them is they go above and beyond and help me with all the crazy questions I ask and they always have a great attitude when they are helping me to answer them. To the outside yard guys Will, Juan, Eben among others as well are very fast, friendly and careful everytime they help me with a load or unloading something off my truck. I think cooperate should acknowledge all their hard work. This location is by far the best one in Charlotte. Thank you all for your hard work and everything you all do.

It was ok, unloading was crazy with only one guy to unload all the trucks. The lady in the office was a little rude. But the Puerto Rican looking lady was nice and even gave me a pen.