Advanced Home Solutions

I am not big on giving a poor review but after being in one of the most challenging positions concerning my home and roof services--I am going to post a review. Initially, I was very pleased with AHS when the older gentlemen came to my home to offer a free roof estimate after his company had just provided services for my neighbor. This all began in January 2015...I will never forget how personable he was and the way he explained what his experience has been with home insurance companies and working to assure homeowners had the services they pay for delivered. My home insurance denied my claim for wind damage on my roof, but there was water damage in my front room that had mold behind the wall--the insurance paid for the water and mold restoration. The kind man (whose name I am not mentio

I would like to commend Renee Kinnard for her leadership and attention to detail from dealing with my balking insurance company to ensuring all of the necessary materials and personnel were here to repair the damage to my roof caused by Hurricane Matthew. The entire support team at Advanced Home Solutions had her back and I greatly appreciate their work as well. I would and have recommended AHS to friends and acquaintances. I now have a beautiful roof. Thank you Renee and team.

I recently had my new roof installed with AHS. I was so pleased with the roof and I also was Blessed to receive four new skylights as part of the job. Ty is a wonderful young business man who is very ethical in all his doings. I did have problems with the workers, because they refused to stop work on my roof when it became nightfall. However, I contacted Ty and he immediately call the foreman and the work did subside shortly after I complained to Ty. AHS is a wonderful company for all home repairs!

I am editing my review on 8/11/18. I am giving this company a 0 star. I understand why the previous reviews were rated as 1 or no stars. I have called the production managers Mark Rodwell and David Revelle for 5 consecutive days. Starting 8/1/18,Wednesday; Thursday 8/2/18 , Friday, 8/3/18, Monday 8/9/18, Tuesday, 8/10/18. Each time I have left a message with the answering service. Neither manager has returned my called to date. I am currently calling twice day now; no response.The company recieved 60% of the claim money on July 2nd totaling $10,000. The production managers are not meeting communication expectations. The owner(s)of this company needs to address this issue with these two employees. I am requesting a start date on the repair. My experience prior to 8/1/18: I would say 5

My parents had roof damage after the storm, their neighbor had their roof taken off, repairs made and new roof put on in one day. We spoke to Ken Rivera at that time he was very informative, professional and familiar with the process. After shopping around we went with Advance Home Solutions and all work was complete in one day with complete satisfaction.