Air Masters Heating and Air Conditioning

Our air conditioning went completely out on one the hottest days of the summer. I called around and had another company come out to look at it. They told me that my entire Unit needed to be replaced. I wanted a second opinion so I called Air Masters and was able to get someone to come out later that afternoon. Christian was very polite and professional. Turned out that the compressor went out on my unit and that it just needed to be replaced. He worked hard to get worked to figure out my warranty with the manufacturer, which saved me thousands. My unit has worked perfectly ever since. Air Masters, and Christian, are very honest and hard working. I would highly recommend.

Christian at AirMasters is exceptional. His expertise and dedication are impressive. He carefully explained my HVAC system and how to get the best performance from it. Although my system is 20 years old, he provided various options, outlining the advantages and disadvantages of each. His recommendations were sincere and focused on my needs, with no pressure to buy a new system. My experience was five-star, and I will definitely use their services again!

We couldn't be happier with the service we received from Air Masters Heating and Air Conditioning! Christian came out to replace our ComfortLink Thermostat, a contactor in our condenser, the relay panel for our system, and the IC board in our furnace. From the moment he arrived on time, it was clear we were in good hands. Christian was not only respectful of our property, but also incredibly personable and clear about the pricing upfront, which we greatly appreciated. His knowledge and expertise were evident as he quickly diagnosed the four separate issues that caused our AC to fail. Despite the complexity of the situation, Christian handled it with ease, communicating with supply houses on our behalf and securing the necessary parts quickly. What truly set Christian apart was his willin

My 34 year old A/C stopped cooling and of course the hottest days of the year to date were in the weather forecast for the following few days. I called Air Masters that evening and the phone was answered by a real person and not voice mail! Air Masters was at my house in less than 48 hours. The tech very quickly diagnosed the problem as a bad compressor motor starting capacitor with a failed (burned) connection. He replaced the capacitor and the connection and we were back in business with working A/C. Bring on the hot weather! Air Masters is great!

We purchased a mini split system and had it installed by Air Masters. It has lost coolant on multiple occasions and not worked for more than a couple of months without them coming back to add refrigerant, Each time they claim to have found and fixed the leak, but that it might be a warranty issue. Now they have told us it’s the compressor, and were checking on our warranty, and have ghosted us after telling us they would be in touch in a day or two. Update - a year later, and still no response. The screwed up, and don’t have the integrity to follow up and take care of it. They lied to us on multiple occasions. Very disappointed in the direction this company has taken.