Air Masters of Citrus County

Our AC failed yesterday when the power co-op was playing Whack-A-Mole with our power. The service technician came out on Sunday morning about an hour after I called. He quickly found the issue (a blown capacitor) and serviced our unit for peak cooling - all for a very reasonable price. I highly recommend these folks.

Installed a split system in our home, which is a big job. The tech worked under the house, often on his knees or back, a very dirty job. He explained things along the way, TOTALLY cleaned everything up. When he finished, he explained the total system, provided all the books and installed a new thermostat before leaving but first made sure I understood the instructions and promised to come back anytime when necessary. He has kept that promise already a few times when issues turned out to be electric issues and nothing to do with the great job he did Thank you Rob and staff!

We have been using this company for 7 years since we bought our AC from Home Depo and they were the subcontractors for installation. They came to our home on June 23rd and charged us $104.00 for diagnostics in addition to a $278.00 we paid them for an undiagnosed problem in December 2018. After the $104.00 payment on June 23rd this year the individual who came went on a vacation according to his office staff and could not tell us if the part was ordered. Now, after almost. Month the office staff told us that they were having a hard time getting the part is needed and will let us know when it comes. We called a couple of times to check what was going on, they never initiated a call to keep us informed. We told them today that we are going to call another AC firm. We basically feel that we a

A/C was having problems kicking on. Tech said coolant was 2-3 lbs low, must have a leak. Charged me for 5 lbs @ $95 lb. Nothing on bill about a leak. Asked for bid on replacing entire system, never heard back from them.

We have used them in the past with excellent service. A technician came out today and was super rude and condescending when asked about the cost to replace a warranty part. Hoping he was just having a bad day.