Alicia Air Conditioning & Heating, Inc.

Dear Owner/Manager or "Management Team"], I am writing to formally commend [Brian Perez] for the exceptional service provided on 1-22-26. regarding the repair of my furnace. When my heat stopped working during a [cold snap/busy time], I was worried about a long wait time. Brian arrived on time, was extremely professional, and quickly diagnosed the issue. He explained the problem clearly and fixed it effectively, ensuring my home was warm again. I truly appreciate Brian’s expertise, honesty, and dedication to customer service. It is rare to find such high-quality service, and because of this experience, I will definitely recommend your company to my neighbors and friends. Thank you for having such a skilled professional on your team. I

Jeffry was professional and knowledgeable. He carefully evaluated both systems and clearly explained the issues and potential solutions. I appreciated his transparency and respectful communication. Thank you for the service visit.

I needed urgent AC repair before closing on a home purchase, and Alicia Air came through. Technician Scott Burrows (#42) was excellent—he arrived promptly, quickly diagnosed the issue, and explained my options clearly. Once I accepted his recommendation, he secured the necessary parts and completed the repair within a few hours. Everything is working perfectly now. Highly recommend.

Josh did a repair on our heater/ac system today. He was very polite and knowledgeable. He explained everything he was doing and answered all our questions. He was a pleasure to work with. I highly recommend!

Alicia Air’s team members are all amazing. I’ve utilized their services for many years and they’ve always been consistent. The office is always accommodating and pleasant, as well as thorough with understanding troubleshooting details by the customer so the tech are well informed when they arrive. As a retired Plumbing Contractor, I’m very critical of the field technicians. These guys are the best. By James LeCourt