AL's Twin Air, LLC

Rachand was amazing! He was extremely detail-oriented and identified several issues with my HVAC system that others had missed. Easily the most knowledgeable HVAC professional I’ve ever met. Al’s is lucky to have him.

I contracted with Al's Twin Air to get a sewer line camera inspection and sewer pipe location service performed. From the office administration staff to the service personnel I was extremely satisfied with the company's professionalism, customer service and helpfulness. All of my interactions were positive and the staff graciously answered all of my questions and earned my business. The service personnel answered a number of specific technical questions I had so that I knew exactly what I could expect on the service date. In addition, on the service date the technicians gave me, in addition executing the service, a wealth of in-depth knowledge about residential plumbing, HVAC and water systems. In fact, much of the information they generously offered extended far beyond the specific n

Do not use this company. They are not professional and will get over and if you live in DC dont let them complete the DC water Lead Pipe Replacement. The owner Jim or whatever he is knows he is wrong. He hit my ground wire and claimed something was wrong with my house. Since July 10th my toilet has been in my livingroom because they had to dig in my house. Spare yourself the headache . There are plenty of companies out here to take a chance with. Take this star away because they should have no stars.

Awful experience. Sent us grossly inflated bills that suddenly dropped by hundreds of dollars when we asked how they arrived at that number. Took a month to get them to fix a simple problem. Had to constantly chase them down to get them to do anything at all. We tried to get a second opinion but when another company arrived, they were unable to diagnose the issue because Al's had removed parts from our HVAC without our knowledge or permission.

Very disappointing and unprofessional business. The company removed parts of our HVAC without permission or our knowledge. Then it took them over a month to come and reinstall it. I called regularly to get the repair scheduled, but they are incredibly disorganized (ordering the wrong parts, forgetting to schedule services). I would highly recommend not using this business.